Shipping policy

You can always contact us for any shipping question at onlinesales@merespite.org.nz.

We endeavour to ship items within 3-5 days. Please read our returns policy.

Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item. 
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
Unfortunately we do not allow returns as we are a charity store. Please contact our team to help at onlinesales@merespite.org.nz.